Local Focus, Global Team.

We assembled a world class team to ensure that no matter how large or small the program, its website is
beautiful, functional, professional and on-brand.

Local Focus, Global Team.

We assembled a world class team to ensure that no matter how large or small the program, its website is beautiful, functional, professional and on-brand.


DevNext

We chose DevNext as our Software Development partner because they have a long track record of delivering for The Salvation Army. They are incredibly adept with the back end processes of our existing systems. We had a very strong vision for the project so we needed a partner that was willing to collaboarate closely with our team. Their very agile development team has been awesome to work with.

Their design and user experience staff handled all of the Web Manager redesigns as well as the redesign of all local sites. Their front end development team transformed those designs into code that renders beautifully on any device. Their full stack team managed all the integrations and functionality as well as worked directly with IHQ to ensure the code would work for anyone who wanted to implement this within their territory. (Click here to learn more about DevNext) 

Territorial Symphony Staff

 

Liju Rajan

Director of Digital Strategies

liju.rajan@use.salvationarmy.org

 

Dustin Phillips

Digital Operations Specialist / Webmaster

dustin.phillips@use.salvationarmy.org

 

Thomas Shields

Digital Marketing Specialist

thomas.shields@use.salvationarmy.org

Divisional Symphony Staff


Jon Rogers - EMP

Director of Communication and Marketing Development

john.rogers@use.salvationarmy.org


Michelle Soria - EPA

Interim Digital Marketing Coordinator

Michelle.Soria@USE.SalvationArmy.Org


Stephen Ditmer - GNY

Director Of Integrated Marketing

Michelle.Soria@USE.SalvationArmy.Org


Cassidy Bowers - MASS

Event & Volunteer Program Manager

cassidy.bowers@USE.SalvationArmy.Org


Danielle Hager - NEO

Manager of Web and Graphic Design

danielle.hager@USE.SalvationArmy.Org


Matthew Bennett - NNE

Statistician/Web Coordinator

matthew.bennett@use.salvationarmy.org


Mike Baldelli

Public Relations Specialist - SNE

mike.baldelli@use.salvationarmy.org


Gabriela Smith - SWO

Digital Marketing and Project Specialist

Gabriela.Smith@use.salvationarmy.org


Zack D'Ulisse - WPA

Graphic and Web Creative Design Manager

zack.dulisse@use.SalvationArmy.Org


The Richards Group

We chose The Richards Group as our primary design partner because no one does it better. We were so fortunate that TRG caught the vision of this project from our earliest discussions. They have been constant champions and their award-winning team has not only elevated the overall concept of the project, but also invested in our team's internal core competency on design and user experience.

This team handled brand management, information architecture, navigation and visual design for the Symphony Master Site.  They also facilitated user testing interviews with live donors and clients to ensure that our concepts were on track. Their creative team defined the overall look and feel of the project including style guides and componentized assets. (Click here to learn more about The Richards Group.)


Internal Resources

No project could be successful without skilled internal teams supporting and developing the work. When we first began this project we pitched it to every department running the implications by each of them in separate discovery sessions. We had help and guidance from Human Resources, Social Services, Public Relations, SAVN.TV, Caring Magazine, Information Technology, International Headquarters, Development, and Divisional CRD staff. Below are the internal teams who are completing core components of the project.

CRD

  • Project leadership
  • Concepting
  • Wire framing
  • Copywriting, local sites

IHQ

  • Review and approval of WebManager 4 development
  • Back-end server and hosting management